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Privacy Policy

Cascade Creek Lodge SMS Marketing Policy

Effective date: 08/25/2024

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At Cascade Creek Lodge LLC, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS marketing service. Please read it carefully to understand how we collect, use, and manage your phone numbers. 

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Collection of Phone Numbers 

We collect your phone numbers only when you voluntarily provide them to us, for example, during contact form and booking inquiries. You can opt in to receive SMS messages by clicking on the check-box. 

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Use of Phone Numbers for SMS

Your phone numbers are primarily used to provide you with personalized services and updates. These text messages may relate to our products, services, or any updates that we think will help your experience with us. SMS messaging charges may be applied by your carrier. We will only share your phone number for our SMS provider, subject to their privacy policy. We use Grasshopper to send all SMS communications to users who have opted in. Please view Grasshopper's privacy policy here https://www.goto.com/company/legal/privacy/us with information on how they use user information. 

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Opting out of Messages

If at any time you wish to stop receiving SMS from us, you can opt out by

-Texting STOP to opt-out

-Texting UNSUBSCRIBE to opt-out 

-Texting CANCEL to opt-out

-Texting QUIT to opt-out

Please note that the opt-out process may take up to 10 business days to become effecting. During this period, you may still receive some messages from us. 

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Privacy of Phone Numbers

Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party. 

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Changes to this Policy

We may periodically update this policy. We will notify you about significant changes in the way we treat your information by placing a prominent notice on our site. 

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We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please feel free to contact us at (907) 519-7800.

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